Contact - SS Piano Service

Contact SS Piano Service — Schedule Tuning, Repair, or Consultation

Thank you for considering SS Piano Service for your instrument care needs. We’re based in Geneseo, IL and provide tuning, regulation, repair, and percussion support services regionally. Whether you’re scheduling a routine tuning or need a repair estimate, the fastest way to reach us is by phone or email. We also accept scheduling requests and inquiries through our contact line listed below.

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Fastest Response

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SERVICE AREA

Geneseo, IL (serving a 50 mile radius)

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BUSINESS HOURS

Monday to Friday | 9:00AM to 5:00PM

Send Us a Message

What to Expect When You Call

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Quick intake of instrument information: make, model (if known), age, and primary concern (out of tune, sticky keys, buzzing, etc.).

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Scheduling options provided based on availability and urgency.

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Preparatory instructions: we’ll confirm entry access, any home or facility restrictions, and protective measures we’ll take (floor coverings, shoe covers).

Payment, Estimates, and Invoicing

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Estimates: We provide written estimates for major repairs and clear pricing for standard services.

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Payment Methods: Cash, check, and major credit cards. We provide receipts and can invoice institutions for scheduled services.

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Deposit: For large restoration projects, a deposit may be required before work commences.

Accessibility and Special Requests

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We can coordinate visits for clients with mobility needs and will take care to protect your property during service.

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For schools and institutions, we provide scheduling that minimizes disruption to classes and events.

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Additional Information and Helpful Tips

Before a visit, clear space around the piano to provide comfortable access for the technician.

Note any performance or recording dates that require priority scheduling.

If your piano was recently moved, mention this—pianos often need staged tunings after relocation.

We value clear communication and will provide a written summary of work completed and recommended follow-up after every visit.

Contact

If your question isn’t answered here, contact us. We look forward to helping you maintain and protect your instrument.